Mission
Most customer conversations end when the call does: someone still has to update the system, send the confirmation, or chase the follow-up. Hi & Hello exists so that the conversation and the work happen together. Our AI agents talk to customers over voice, WhatsApp and web chat, then take authorized actions in your business systems, so the request is actually completed.
What Hi & Hello does
Hi & Hello is an AI interaction and execution OS. Businesses use it to build AI employees with Agent Studio, connect them to their data and systems through APIs, webhooks and connectors, test them with AI Simulation, run outbound campaigns, and learn from every conversation with analytics. Permissions, human approval and audit trails keep every action governed.
Who it is for
Businesses that hold large volumes of customer conversations and need them handled quickly, in the customer’s language, and with a record of what happened. Teams typically start with one workflow, such as collections and payment reminders, appointment booking or order status, and expand from there.
Who builds it
Hi & Hello is built and operated by Intime IT Services Private Limited, a Kolkata-headquartered technology company incorporated in 2013, with more than 14 years of experience in enterprise software. Intime describes its mission as building the architects of the autonomous enterprise. That enterprise background shapes how we build: business-first design, integration with the systems companies already run, and deployment on cloud, private VPC, on-premise or hybrid environments.
Trust and security
Intime IT Services is ISO 27001 certified and builds to the India Digital Personal Data Protection Act, 2023. Read how we protect your data on the Security & Governance page, in the Privacy Policy, and in our DPDP and CERT-In statements.
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Registered office
Intime IT Services Private Limited, 3016, Mira Kunj, Rajdanga Main Road, 3rd Floor, Kasba, Kolkata – 700107, West Bengal, India. CIN: U72900WB2013PTC192823.